9. QUALITY OF THE PRODUCT AND RIGHTS OF THE BUYER WHEN THE PRODUCT OF INSUFFICIENT QUALITY HAS BEEN SOLD TO IT
9.1. The characteristics of the product comply with the contract and are of good quality if:
9.1.1. the item corresponds to the description provided by the Seller and has the same properties as the item provided by the Seller as a sample or model;
9.1.2. the item is suitable for the use for which this type of item is normally used;
9.1.3. the item is suitable for use for a specific purpose, which the Buyer has notified to the Seller at the time of concluding the contract and with which the Seller has agreed;
9.1.4. the item complies with the quality indicators that are normally characteristic of items of the same type and which the Buyer can reasonably expect based on the nature of the item and public statements made by the item manufacturer, its representative or Seller, including advertising and item labeling.
9.2. The photos of the goods on the Website are for illustrative purposes only and are illustrative. The colors, inscriptions, parameters, dimensions, sizes, functions, and / or any other properties of the original products may look different from reality due to their visual features, therefore the Buyer must follow the properties of the goods specified in the product descriptions.
9.3. The buyer, to whom the goods of unsatisfactory quality have been sold, has the right to choose one of the possible remedies within a reasonable time, but not later than within 2 years from the date of delivery of the goods:
9.3.1. to demand from the Seller to eliminate the defects of the product free of charge (to repair the product);
9.3.2. to demand from the Seller to replace the product of the wrong quality with the product of the right quality free of charge;
9.3.3. require the Seller to reduce the price accordingly;
9.3.4. unilaterally terminate the contract and demand a refund of the price paid.
9.4. The buyer has no right to terminate the contract if the defect in the item is insignificant.
9.5. Non-refundable money for goods that have been intentionally or negligently damaged (exposed to chemicals, water, open flames, high temperatures, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or improperly .
9.6. The buyer can return goods of poor quality by logging in to his account on the Website. If the Buyer does not have an account on the Website, he must create one and enter the order number of the goods. When returning the goods to his account, the Buyer shall indicate their defects and attach a photograph clearly showing their defects. After the Seller confirms the Buyer's request for return of goods, a return sticker is generated, which the Buyer must deliver to the registered mail at the address specified by the Seller no later than 14 (fourteen) days from the date of the Seller's confirmation of return, together with the returned goods and send the shipment code of the shipped goods to the Seller's e-mail. by mail.
9.7. If the Seller acknowledges that the goods sold to the Buyer were of improper quality, the Seller shall refund the price paid by the Buyer for the goods no later than within 14 (fourteen) days from the date of receipt of the goods. The Seller shall also reimburse the Buyer for the cost of returning the goods of inappropriate quality.
9.8. When returning the goods, the Buyer must properly pack the goods so that they are not damaged during shipment. The Seller shall not be liable for parcels sent by the Buyer in an incorrectly packaged manner with an incorrect address, as well as if the parcels were lost or damaged at the time of return to the Seller.
9.9. If the Seller acknowledges that the goods sold to the Buyer were of good quality or the defect is insignificant, or the goods became of poor quality due to the Buyer's actions referred to in clause 9.5, and the Buyer's request is not satisfied, the Seller returns the goods without refunding the Buyer.
9.10. When an item of poor quality is replaced by another analogous one that differs in dimensions, model, type or other features, the Buyer must reimburse the difference between the contract price and the price of the new item in force at the time of replacement. In this case, the Seller also reimburses the Buyer for the cost of returning the goods of poor quality.
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