Taisyklės ir sąlogos - Pasaulio žemėlapiai

Terms and conditions

1. General provisions

 

 

1.1. These Rules establish the terms and conditions of the purchase and sale agreement concluded between the Seller and the Buyer and the procedure for execution when the Buyer purchases on the Seller's Website.

1.2. These Rules set out the rights and obligations of the Buyer and the Seller, the conditions of purchase and payment for the goods, the procedure of delivery and return of the goods and other conditions related to the purchase and sale of goods on the Website.

1.3. The Buyer confirms these Rules by checking the box and reads them before creating the Buyer's account or without creating it before purchasing the Seller's goods. The approved Rules are a legal document binding on the parties.

2. DEFINITIONS

2.1. "Buyer" means a Consumer who is an active natural person, ie a person who has reached the age of majority and whose legal capacity is not restricted by court order; or a minor between the ages of fourteen and eighteen who has the consent of a parent or guardian, unless he or she is emancipated; or a legal person that purchases goods for the purposes of its business, trade, craft or profession.

2.2. "Consumer" means a natural person who concludes or seeks to conclude a contract which is not related to a person's business, trade, craft or profession. The consumer buys goods or services only to meet his personal, family and household needs.

2.3 Seller - PinAndTravel Email e-mail address info@pinandtravel.lt , address: Vaikystės st. 2A, Avižienių vlg., LT-14184 Vilnius district.

2.4. “Website” - a website owned and operated by the Seller at www.PinAndTravel.lt where the Buyer's orders are submitted and executed.

2.5. “Rules” means these rules, which apply to every purchase of the Buyer on the Website and to each purchase-sale agreement concluded between the Seller and the Buyer.

 

3. ORDERING GOODS

3.1. The buyer can order the goods on the Website by registering and creating an account or without registration. By placing an order, the Buyer agrees with the Rules and their application.

3.2. When the Buyer pays for the goods selected by him with the Seller, it is considered that a sale and purchase agreement has been concluded between the Seller and the Buyer. The Buyer is informed about the order confirmation by sending a message by the e-mail specified by the Buyer.

 

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Buyer has the following rights when shopping on the Seller's Website:

4.1.1. to obtain, in accordance with the procedure established by legal acts, the necessary, correct, complete and non-misleading information on the goods sold before the conclusion of the sales contract;

4.1.2. to demand from the Seller to replace the product, reduce the price of the product, eliminate the defects of the product free of charge (repair the product) in accordance with the procedure provided for in these Rules;

4.1.3. to unilaterally terminate the purchase and sale agreement and demand a refund of the price paid in accordance with the procedure provided for in these Rules;

4.1.4. to indemnify for losses incurred due to the sale of goods of poor quality;

4.1.5. if the Buyer is a Consumer - apply to the institutions or court established by the Law on Consumer Protection of the Republic of Lithuania, and if the legal entity - only to the court, if the Seller does not comply with its legal requirements to return the purchased goods Give information.

4.2. The Buyer must pay for the ordered goods and accept them in accordance with the procedure and terms established by the Seller in these Rules and on the Website.

4.3. The Seller undertakes to execute the Buyer's orders in accordance with the procedure established in these Rules and to communicate with the Buyer only in the ways discussed on the Website - the Buyer's e-mail. by mail or telephone. The Parties agree that any other communication regarding the execution of the order, which is not made in the ways discussed above (other than by the Buyer's e-mail or telephone), shall not be binding on the Parties.

4.4. Under the conditions and in accordance with the procedure provided for in the Rules, the Seller undertakes to present the goods ordered by the Buyer and to accept the returned goods.

4.5. The Buyer is prohibited from copying, using, distributing, reproducing the information on the Website or its content without the written consent of the Seller.

4.6. The content, product descriptions and layout of this Website, including photographs, videos and texts, are protected by copyright and are the intellectual property of the Seller. Images, videos, texts and any other textual or visual information may be used only with the express written consent of the Seller.

5. PRICE OF GOODS AND PAYMENT PROCEDURE

5.1. The Buyer can pay for the ordered goods in one of the following ways (the final list of payment methods is indicated next to the respective order):

5.1.1. using electronic banking;

5.1.2. Bank transfer;

5.1.3. in cash or by bank card during delivery / collection of goods (if such a possibility is provided);

5.1.4. in other ways specified on the Website.

5.2. The prices of the goods on the Website are indicated in euros, including the amount of VAT in force at that time and other taxes.

5.3. When the Seller receives payment for the goods, the order of the goods is confirmed. The order confirmation document is a VAT invoice, which is also a guarantee document applicable to the goods. The VAT invoice can be submitted to the Buyer physically together with the goods or electronically to the e-mail address specified by the Buyer immediately after the order is fulfilled.

6. DELIVERY OF GOODS

6.1. The buyer can choose one of the delivery methods specified on the Website. The delivery price depends on the delivery method chosen by the Buyer.

6.2. The buyer can accept the ordered goods himself by presenting a valid identity document (identity card, passport or driving license) or another person specified at the time of ordering, who presents his / her identity document to the representative of the company delivering them.

6.3. If the Buyer chooses to pick up the goods at one of the Lithuanian post offices during the order, the rules of picking up the goods apply to him.

6.4. If the Buyer chooses to pick up the goods at one of Omniva's post offices at the time of ordering, he is subject to the pick-up rules, which can be found HERE . ČIA.

6.5. If the Buyer chooses to pick up the goods at one of the LP EXPRESS at the time of ordering, he is subject to the pick-up rules, which can be found HERE . ČIA.

6.6. By way of delivery of goods by courier, the Buyer must sign the delivery-acceptance document of the consignment. When the buyer signs the delivery-acceptance document of the consignment, it is considered that the goods have been delivered. The risk of accidental loss of or damage to the goods passes to the Buyer from the moment the goods are handed over to the Buyer.

6.7. The Seller delivers the goods to the Buyer in accordance with the terms specified in the order confirmation. In exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and notify about the changed delivery terms. If the Seller does not deliver the goods within the additional term agreed by the parties, the Buyer has the right to withdraw from the contract of sale of goods and demand a refund of the full amount paid.

6.8. The Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of third parties unrelated and / or independent of the Seller or due to circumstances beyond the Buyer's control.

6.9. If the Buyer does not collect the goods within the set deadline or fails to deliver them to the Buyer and the Buyer has paid for the goods and their delivery, the goods are returned to the Seller, the contract of sale is terminated and the Buyer is refunded fee.

6.10. If the Buyer does not collect the goods within the set term or fails to deliver them to the Buyer, and the Buyer has not paid for the goods, such goods shall be returned to the Seller and the contract of sale of goods shall be terminated.

7. RIGHT TO WITHDRAW THE PURCHASE-SALE AGREEMENT

7.1. The Buyer has the right to withdraw from the online distance purchase agreement within 14 (fourteen) days, without giving a reason and without incurring costs other than those specified in these Rules, except for the exceptions provided for in Clause 7.2 of this Part.

7.2. The buyer's right to withdraw from the distance contract does not apply to:

7.2.1. when the Buyer has ordered the goods according to the Buyer's special instructions, which are not pre-manufactured and which are produced taking into account the Buyer's personal choice or instruction;

7.2.2. when the Buyer has ordered packaged goods which have been unpacked after delivery and which are unsuitable for return for health or hygiene reasons;

7.2.3. legal persons.

7.3. The Buyer has the right to cancel the contract and return the goods to the address specified by the Seller, if the goods have not been damaged or substantially changed in appearance, nor have they been used - all returned goods must be with authentic labels, protective bags and original packaging. The buyer must inspect the goods in the same way as he would do directly at the point of sale. The used quality product can be returned only with the goodwill of the Seller.

7.4. The buyer may withdraw from the contract and return the goods by logging in to his account on the Website. If the Buyer does not have an account on the Website, he must create one and enter the order number of the goods. After the Seller confirms the Buyer's request for return of goods, a return sticker is generated, which the Buyer must deliver to the return to the address specified by the Seller by registered mail no later than 14 (fourteen) days after the Seller's confirmation of return of goods and send the el. by mail.

7.5. When returning the goods, the Buyer must properly pack the goods so that they are not damaged during shipment. The Seller shall not be liable for parcels sent by the Buyer in an incorrectly packaged manner with an incorrect address, as well as if the parcels were lost or damaged at the time of return to the Seller.

7.6. The Seller must return all amounts paid by the Buyer to the Buyer immediately and no later than within 14 (fourteen) days from the date on which he received the goods returned by the Buyer. When returning all amounts paid to the Buyer, the Seller must use the same payment method as the Buyer used to pay the Seller, unless the Buyer has explicitly agreed to a different method and the Buyer does not incur any other additional costs.

7.7. The Seller may not refund the amounts paid by the Buyer until the goods have been returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller, whichever is the earlier.

7.8. The withdrawal period expires after 14 (fourteen) days from the date on which the Buyer or the person specified in the Buyer's order, except for the carrier, receives the ordered goods or:

7.8.1. if the Buyer has ordered more than one product in one order and the goods are delivered separately - from the day when the Buyer or the person specified by the Buyer, except for the carrier, receives the last product;

7.8.2. if the goods are delivered in different lots or parts, from the day when the Buyer or the person specified by the Buyer, except for the carrier, receives the last lot or part;

7.8.3. if a contract is concluded for the regular delivery of goods within a specified period, from the date on which the Buyer or a person specified by the Buyer, other than the carrier, receives the first goods.

7.9. The burden of proving that the requirements of this paragraph for withdrawal have been met rests with the Buyer.

7.10. When the buyer exercises the right to withdraw from the contract, the obligations of the parties to perform the contract end.

7.11. The Seller shall refund to the Buyer the price paid by the Buyer for the goods, including the delivery costs paid by the Buyer. The Seller is not obliged to reimburse the Buyer for the additional costs incurred due to the fact that the Buyer has clearly chosen an alternative to the cheapest usual delivery method offered by the Seller. The buyer bears the cost of returning the goods.

8. PROCEDURE FOR EXCHANGE OF GOODS

8.1. The Buyer has the right to replace the purchased items with similar items of different dimensions, shape, color, model or completeness within 14 (fourteen) days from the date of delivery of the goods. If there is a price difference when exchanging items, the Buyer must pay the Seller according to the recalculated prices. The right to change the purchased product in accordance with the procedure established in this part is granted only if the Buyer is a Consumer.

8.2. The Buyer may exchange and return previously purchased goods by logging into their account on the Website. If the Buyer does not have an account on the Website, he must create one and enter the order number of the goods. After the Seller confirms the Buyer's request for exchange of goods, a return sticker is generated, which the Buyer must deliver to the return to the address specified by the Seller by registered mail no later than 14 (fourteen) days from the Seller's confirmation of return and send the shipment code to the Seller. el. by mail.

8.3. The Buyer has the right to return the goods to the address specified by the Seller, if the goods have not been damaged or their appearance has not changed significantly, nor have they been used - all returned goods must be with authentic labels, protective bags and original packaging. The buyer must inspect the goods in the same way as he would do directly at the point of sale. The used quality product can be returned only with the goodwill of the Seller.

8.4. When returning exchangeable goods, the Buyer must properly pack the goods so that they are not damaged during shipment. The Seller shall not be liable for parcels sent by the Buyer in an incorrectly packaged manner with an incorrect address, as well as if the parcels were lost or damaged at the time of return to the Seller.

8.5. If the Seller does not have goods suitable for replacement, then the Buyer has the right to return the goods to the Seller and recover the price paid for them within 14 (fourteen) days from the date of delivery of the goods. The Seller must return to the Buyer the price paid by the latter immediately, but not later than within 14 (fourteen) days from the date of returning the item to the Seller.

8.6. When changing the goods in the manner established in this part, the Buyer shall bear all costs of delivery and return of the goods. If the Seller is unable to fulfill the Buyer's request to replace the goods, the Seller shall refund to the Buyer the price paid by the Buyer for the goods, including the delivery costs paid by the Buyer. The Seller is not obliged to reimburse the Buyer for the additional costs incurred due to the fact that the Buyer has clearly chosen an alternative to the cheapest usual delivery method offered by the Seller. The buyer bears the cost of returning the goods.

8.7. The buyer's requirement to replace the purchased good quality goods with similar goods or to return the money paid is not satisfied by purchasing the following goods not on the basis of a distance contract (in physical stores):

8.7.1. knitted underwear for men, boys, women or girls;

8.7.2. tights, stockings, socks and other hosiery;

8.7.3. sewn men 's, boys', women 's or girls' singlets and other vests, nightdresses, pajamas and similar articles;

8.7.4. bras, waistcoats, corsets and similar articles.

9. QUALITY OF THE PRODUCT AND RIGHTS OF THE BUYER WHEN THE PRODUCT OF INSUFFICIENT QUALITY HAS BEEN SOLD TO IT

9.1. The characteristics of the product comply with the contract and are of good quality if:

9.1.1. the item corresponds to the description provided by the Seller and has the same properties as the item provided by the Seller as a sample or model;

9.1.2. the item is suitable for the use for which this type of item is normally used;

9.1.3. the item is suitable for use for a specific purpose, which the Buyer has notified to the Seller at the time of concluding the contract and with which the Seller has agreed;

9.1.4. the item complies with the quality indicators that are normally characteristic of items of the same type and which the Buyer can reasonably expect based on the nature of the item and public statements made by the item manufacturer, its representative or Seller, including advertising and item labeling.

9.2. The photos of the goods on the Website are for illustrative purposes only and are illustrative. The colors, inscriptions, parameters, dimensions, sizes, functions, and / or any other properties of the original products may look different from reality due to their visual features, therefore the Buyer must follow the properties of the goods specified in the product descriptions.

9.3. The buyer, to whom the goods of unsatisfactory quality have been sold, has the right to choose one of the possible remedies within a reasonable time, but not later than within 2 years from the date of delivery of the goods:

9.3.1. to demand from the Seller to eliminate the defects of the product free of charge (to repair the product);

9.3.2. to demand from the Seller to replace the product of the wrong quality with the product of the right quality free of charge;

9.3.3. require the Seller to reduce the price accordingly;

9.3.4. unilaterally terminate the contract and demand a refund of the price paid.

9.4. The buyer has no right to terminate the contract if the defect in the item is insignificant.

9.5. Non-refundable money for goods that have been intentionally or negligently damaged (exposed to chemicals, water, open flames, high temperatures, sharp objects, etc.), or if the rules of use or storage of the goods have been violated, or the goods have been used improperly or improperly .

9.6. The buyer can return goods of incorrect quality by notifying us by e-mail. When returning the goods to the e-mail info.beautyone.lt@gmail.com, the customer indicates their defects and attaches a photo, in which their defects are clearly visible. After the Seller confirms the Buyer's request for return of goods, a return sticker is generated, which the Buyer must deliver to the registered mail at the address specified by the Seller no later than 14 (fourteen) days from the date of the Seller's confirmation of return, together with the returned goods and send the shipment code of the shipped goods to the Seller's e-mail. by mail.

9.7. If the Seller acknowledges that the goods sold to the Buyer were of improper quality, the Seller shall refund the price paid by the Buyer for the goods no later than within 14 (fourteen) days from the date of receipt of the goods. The Seller shall also reimburse the Buyer for the cost of returning the goods of inappropriate quality.

9.8. When returning the goods, the Buyer must properly pack the goods so that they are not damaged during shipment. The Seller shall not be liable for parcels sent by the Buyer in an incorrectly packaged manner with an incorrect address, as well as if the parcels were lost or damaged at the time of return to the Seller.

9.9. If the Seller acknowledges that the goods sold to the Buyer were of good quality or the defect is insignificant, or the goods became of poor quality due to the Buyer's actions referred to in clause 9.5, and the Buyer's request is not satisfied, the Seller returns the goods without refunding the Buyer.

9.10. When an item of poor quality is replaced by another analogous one that differs in dimensions, model, type or other features, the Buyer must reimburse the difference between the contract price and the price of the new item in force at the time of replacement. In this case, the Seller also reimburses the Buyer for the cost of returning the goods of poor quality.

10. CHANGES TO THE RULES

10.1. The Seller may change these Rules at its own discretion. The Seller recommends the Buyer to visit the Website regularly to find the latest version of the Rules.

10.2. The Seller may notify the Buyer of material changes to the Rules in accordance with the contact information provided by the Buyer. Seller may also take additional action to the extent required by applicable law. Whether the changes are considered substantial is determined only by the Seller. These changes take effect from the specified "last updated" date. Continued use of the Website after the changes have been made means that the Buyer agrees to such changes.

11. FINAL PROVISIONS

11.1. Communication between the parties takes place by means of the website, e-mail. by mail or telephone. In all cases, for a working email. the Buyer is responsible for providing the e-mail address to the Seller.

11.2. By creating an account on the Website, the Buyer is responsible for the storage and / or transfer of his login data to third parties.

11.3. These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania and the law of the Republic of Lithuania shall apply to the relations arising from them.

11.4. Relations between the parties arising from the implementation of these Rules shall be settled by negotiations. If no amicable agreement can be reached within 14 (fourteen) days, disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.

11.5 In case the Buyer does not agree with the Seller's response to the Buyer's written claim, the Buyer (User) may submit his request / complaint regarding the purchased goods from the Seller to the State Consumer Rights Protection Service (Vilniaus St. 25, 01402 Vilnius, e-mail tarnyba@vvtat.lt, phone 85 262 67 51, website www.vvtat.lt - or fill in the application form on the EGS platform https://ec.europa.eu/odr/ .

For any questions, contact info@pinandtravel.lt

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